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Understanding Your Contracts
  • Homeowner Installation Agreement (HIA)

    A Homeowner Installation Agreement for a solar project is a legally binding document that outlines the terms and conditions governing the installation of a solar energy system on a residential property. This agreement includes details about the scope of work, such as the specific equipment to be installed, the agreed-upon system size,  and any associated costs. 

    It also addresses important financial aspects, including the total contract price, payment schedule, and any applicable warranties or guarantees.

    You can check a few things in your copy of the contract in case they are needed down the road. Please ensure this number matches what was discussed during the initial sale

    • Panel count and system size on page 26 or 27 of the HIA
    • The total contract amount can be found on the page —
    • Additional products or services that were added to your project can be found on page —.
      • This includes batteries, premium panel types, critter guards, etc.
  • California Solar Consumer Protection Guide

    The California Solar Consumer Protection Guide is a comprehensive resource designed to educate and protect consumers in the state of California who are considering solar energy installations. It covers several important points:

    Solar Basics: The guide provides an overview of how solar energy systems work and the benefits of going solar, such as reduced electricity bills and environmental benefits.
    Choosing a Solar Provider: It advises consumers on selecting a reputable solar company by checking licenses, reviews, and getting multiple quotes to ensure competitive pricing.
    Understanding Contracts: The guide emphasizes the importance of thoroughly reviewing and understanding solar contracts, including equipment specifications, warranties, financing terms, and any additional charges.
    Financing and Incentives: It explains various financing options, such as leases, loans, and Power Purchase Agreements (PPAs), as well as incentives like tax credits and rebates that can make solar more affordable.
    Permits and Regulations: Consumers are informed about the permitting process and state regulations governing solar installations, ensuring compliance with local laws.
    Installation and Inspections: It outlines what to expect during the installation process, including inspections and approvals to ensure the system meets safety and performance standards.
    Maintenance and Monitoring: The guide touches upon the importance of system maintenance and monitoring to maximize the longevity and efficiency of the solar system.
    Resolving Issues: It provides guidance on resolving disputes with solar providers and offers resources for consumers who encounter problems during or after installation.
    Additional Resources: The guide directs consumers to additional resources and agencies they can contact for further information and assistance.

    If you have any doubts or questions, please reach out to your energy consultant.

  • Finance Contracts

    This contract is a legally binding agreement between the homeowner and the lender, outlining the terms and conditions of your loan. Take the time to thoroughly review the document, paying close attention to interest rates and repayment schedules.

    Should you have any questions or concerns, do not hesitate to seek clarification from your lender.

  • Customer Payment Contracts

    A customer payment contract is one that outlines the terms and conditions of the contract, the customer payment milestones, and any associated fees with the payment options. 

    Currently, ESP accepts ACH payments, Credit/ Debit card payments, or payments through Paykeeper. 

    All customer payment options are subject to a processing fee. 

    If you have any questions about a Customer Payment Contract, please contact ESP at (866)-865-4559

  • PPA Contracts

    A Power Purchase Agreement is an option with no ownership involved for the customer, rather they are leasing the system from an outside company. The homeowner will be able to have a PV system installed at no upfront cost to them. On this contract, the homeowner should make note of their new monthly payment to the PPA provider.