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Sales Representatives have the responsibility of ensuring the homeowner understands the scope of what they receiving. They will ensure the homeowner has competed all necessary documents to initiate their solar projects.
After the customer agreement is signed and financing is confirmed, the sales representative will pass that information over to ESP who will get the project started and install the job to what is on the signed customer agreement.
Please refer back to your sales representative if there were incentives not listed on the contract
While Sales Representatives will continue to receive updates throughout the project's progression, their level of involvement decreases once the project is handed over to ESP.